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GENERAL 

  • Pictures shown on media social are for illustration. This does not include other decorative items or utensils. 
  • All chilled products such as macarons, donut cakes, cakesicles, cakepops and pretzels must keep refrigerated, whereas dry product such as cookies are to be kept at room temperature and not exposed to heat, direct sunlight and high moisture area 

PRICING 

  • All prices are stated in Malaysian Ringgit (RM) 
  • Price varies according to design and packaging. 

 PAYMENT 

  • All payment has to be made via online banking

ALLERGIES 

  • Our products contain edible food coloring, eggs, gluten and dairy products. Please be aware that our products may contain traces of nuts. Jojieandjess shall not be responsible for anyone suffering from nut/dairy/gluten allergies

REFUND & CANCELLATION 

  • Order and payment made are not refundable. 
  • Jojieandjess has the right to cancel or refund any order placed given notice for whatever unforeseen circumstances. 
  • Any changes related to the order are required to give us at least 3 weeks of notice prior to the production time. 

DELIVERY 

  • Please be informed, delivery arrangements are made via third party (i.e. Grab Express / Goget / Delivver OK). Delivery charges are depending on the location. 
  • Our products may also be collected personally at Arte S Jalan Bukit Gambir, Gelugor. 
  • Customers must choose preferred time-slot for self collect or delivery and our products will be delivered on the slot agreed. 
  • Jojieanjess shall not be responsible for any mistake or delay caused by incorrect details (i.e. address, contact number) provided. 



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